Privacy Policy

Carpet Vibes (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://www.carpetvibes.com.au/ (“Website”), and

when you interact with our services.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you provide to us and information that is automatically collected through your use of our Website.

Personal Information Provided by You:
Information Collected Automatically:

Cookies: We may use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our Website.

Usage Data: When you inquire about our products or services, we may collect details related to your preferences, location, and specific requests

2. How We Use Your Information

We use the personal information we collect to:

Provide, operate, and maintain our website and services.
Respond to your inquiries and provide customer support.
Improve and personalise your experience on our Website.
Communicate with you regarding updates, promotional offers, and other information we believe may be of interest, in line with your preferences.
Analyse Website usage and trends to enhance our content and offerings.

3. Sharing of Your Information

We may share your information in limited circumstances:

Service Providers: We may engage trusted third parties to perform services on our behalf, such as hosting, analytics, and customer support.
Legal Obligations: We may disclose your information as required by law, to comply with legal processes, or to protect our rights and interests.
Legal Obligations: We may disclose your information as required by law, to comply with legal processes, or to protect our rights and interests.

4. Security of Your Information

We take reasonable measures to protect your personal information from loss, misuse, and unauthorised access. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

Access and Update: Request access to or correction of your personal information.
Withdraw Consent: Withdraw consent for us to process your personal information.
Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in the emails we send or by contacting us directly.

For assistance with these requests, please contact us at wahid@carpetvibes.com.au or by calling 0421 498 675.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to improve your experience. You may control or disable cookies through your browser settings. Note that disabling cookies may affect certain features and functionality of our Website.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will post any updates on this page and encourage you to review this Policy regularly. Your continued use of our Website and services after updates constitutes acceptance of the revised Privacy Policy.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone: 0421 498 675

Email: wahid@carpetvibes.com.au